Senior Telephony Voice Engineer

About Teltech

This is your chance to join a great team within a highly dynamic environment where you will get to hone your software engineering skills alongside other experienced and passionate developers. Whether it is revealing creepy callers trying to hide their identity, recording harassing or threatening callers, or fighting back against the scourge that is the robocall and spam call epidemic, at Teltech our core mission is to give customers control back over their phones. We make award-winning software that is used by hundreds of thousands of people around the globe and every team member is crucial to our success in making our customers happy. We've been doing this since 2008 when we published one of the first 100 iPhone apps EVER!

About The Role

As we are a telephony company first and foremost, all of our apps rely heavily on our proprietary and patented telco back-end systems. Your work will impact literally every customer using our apps - including our highly successful award-winning RoboKiller application. If you are an experienced voice engineer who lives to solve unique problems, has a strong background in voice technologies like SIP, and wants to develop novel applications, APIs, and systems that will disrupt the RoboCall epidemic, we want you!

Key Responsibilities:

  • Create systems to connect seamlessly with our Carriers and CPaaS platforms
  • Design and implement monitoring, logging, and alerting tools
  • Design and implement tools for automated QA
  • Ensure that the voice architecture is highly available, fault-tolerant, and highly scalable
  • Handle Level 3 voice support escalations
  • Troubleshoot and resolve voice and network protocol communications/routing issues

Key Skills:

  • 5+ years of industry experience in developing, configuring and troubleshooting VOIP systems
  • Experience in troubleshooting SIP (PCAP, SIP traces, etc..)
  • Prior experience in building telephony systems using Asterisk, FreeSWITCH and Kamailio a big plus
  • Positive, self-motivated and enthusiastic attitude with a strong sense of ownership
  • Strong communication skills, both verbal and written

Technologies You'll Use

  • SIP
  • Kamailio
  • FreeSWITCH
  • Kubernetes
  • Go
  • Linux Operating System (Ubuntu, Debian)
  • Google Cloud (GCP)